Frequently asked questions
What is Black Friday?
Of course, Gomibo is the place to find the best-priced smartphones all year long, but during Black Friday, some phones are even cheaper than usual. You will definitely find something that suits you from the selected phones and contracts with huge discounts. Don't wait too long, all products are available while stocks last!
How long does Black Friday last?
This time, Black Friday lasts two weeks. It's not possible to purchase the products with Black Friday discount outside this special offer period.
Which products participate in Black Friday?
You'll find all products that participate in the Black Friday on this page. Here, you can also see whether an offer is still available or has been sold out.
My product is sold out, can I buy it later for the Black Friday price?
No, you can only order products for the special offer price during Black Friday. All offers are available while stocks last.
Can I buy the devices on offer in combination with a contract?
Yes, some offers can be combined with a contract. It's a good deal, because your monthly costs remain low! On this page, you'll find which devices on offer can be combined with a contract.
What is the delivery time of my Black Friday order?
During Black Friday, we still expect to deliver your order the next day. Of course, there are more people who, like you, want to benefit from the great offers of Black Friday. That's why your order may unexpectedly be delayed. We will always keep you informed.
If my device comes with a free product, how do I get it?
Certain Black Friday offers come with a free extra product. The promotional product will be shipped along with your device from Gomibo. This means that you will receive it together with the rest of your order.
If my device comes with a promotional product, how do I receive it?
With certain Black Friday offers, you will receive a discount on an additional product. To receive this discount, add both products to your shopping cart. Then, you can enter the voucher code, which will process the discount in your shopping cart. The voucher code can be found in the terms and conditions for special offers.
After your order, the promotional product will be shipped along with your device from Gomibo. You will receive it together with the rest of your order.
If there's a cashback offer with a Black Friday offer, how do I claim it?
In the terms and conditions on the product page of the product or contract it is indicated whether the promotion runs via the manufacturer or via Gomibo. Here you will also find more information about the conditions and the link through which you can claim the cashback. If the promotion is run by the manufacturer, you can contact the manufacturer with any further questions. If the promotion is run by Gomibo, you can ask any questions to Gomibo.
What if I change my mind?
Of course, it's possible to exchange a product you bought during the Black Friday for another product. Did the product you want to receive in exchange participate in Black Friday? Then you'll get the lower Black Friday Price for this product. As for other Gomibo products, you get a 31-day cooling off period for Black Friday products.