Payment

Paying at Gomibo is easy and secure. You can use one of the following payment methods:


Payment method Costs Processing time
Creditcard (Visa / Mastercard) Free Immediate
Bank transfer Free 1-2 business days
Maestro Free Immediate
Gomibo voucher code Free Immediate

Immediately after your payment is processed, you'll receive a confirmation email. We will then get to work to make sure you get your hands on your order as soon as possible.


Frequently asked questions

Here, you can find everything you need to know about the different payment methods. Click on a question to read the answer.

  • What are the payment methods for my country?

    All our customers outside of the Netherlands can always pay via bank transfer, Visa/Mastercard, and Maestro. There may be an extra option available for your country. In the table below, you will find an overview of all payment methods per country.

    Country Payment methods Costs
    Belgium Bank transfer, Visa-/Mastercard, Maestro & Bancontact. Free
    Denmark Bank transfer, Visa-/Mastercard & Maestro Free
    Germany Bank transfer, Visa-/Mastercard, Maestro, Klarna direct transfer, Giropay & PayPal Free
    Finland Bank transfer, Visa-/Mastercard & Maestro Free
    Ireland Bank transfer, Visa-/Mastercard, Maestro & PayPal Free
    Italy Bank transfer, Visa-/Mastercard & Maestro Free
    Netherlands Bank transfer, Visa-/Mastercard, Maestro & iDeal Free
    Norway Bank transfer, Visa-/Mastercard & Maestro Free
    Austria Bank transfer, Visa-/Mastercard, Klarna direct transfer, Giropay, Maestro & PayPal Free
    Poland Bank transfer, Visa-/Mastercard & Maestro Free
    Spain Bank transfer, Visa-/Mastercard & Maestro Free
    Czech Republic Bank transfer, Visa-/Mastercard & Maestro Free
    United Kingdom Bank transfer, Visa-/Mastercard & Maestro Free
    Sweden Bank transfer, Visa-/Mastercard & Maestro Free
    Switzerland Bank transfer, Visa-/Mastercard, Klarna direct transfer & Maestro Free

  • How can I pay via bank transfer?

    To pay via bank transfer, select the payment method "Bank Transfer" when placing your order. We will then send you an email with instructions.

    Bank details:
    Gomibo in Groningen
    IBAN: NL12INGB0005726296
    BIC: INGBNL2A
    Description: your order number.

    There are no extra charges for paying via bank transfer. However, please take into account that it may take 1 to 2 business days before the bank transfers the payment to our bank account. Once we've received and processed your payment, we'll ship your order.

  • How can I pay via credit card?

    You can pay for your order at Gomibo with a Mastercard or Visa credit card on a special, secured page. You will not be charged transaction costs when making a payment with a credit card and your payment will be processed immediately.

    Payments are limited to €5000 per order.

    For credit card payments, we ask for account verifications of 1 cent at random. This will only take a few clicks. This way, we can make sure that no one is able to misuse your credit card details.

  • I received a Gomibo voucher code. How do I use it?

    Did you receive a Gomibo voucher code? You can redeem it when you place an order on our website. You can use one voucher code per order. You can find the product group(s) your voucher code applies to in the email with your voucher code. In that email you'll also find the expiration date of your code and how to redeem it on the website. Voucher codes can't be used in parts; you can only use them once.

  • How long before the purchase amount is refunded to me?

    If you cancel or exchange a product and the purchase amount is (partially) refunded, the refund will automatically be credited to the bank account used to make the payment within 5 business days. We will wait to refund you until we receive the products.

    Did you pay by credit card? Then we will also refund the amount within 5 business days. Please note that it can take up to one month before the refunded amount is visible in your credit card account.

  • How does cancelling work if I did not pay in euros?

    We offer all the products on our website in euros. If you pay online in your own currency, the current exchange rates in relation to the euro will apply. If you cancel, we will refund the amount you paid in euros. It may be that the exchange rate changes in the meantime, we do not take this into account for the refund. This may result in a higher or lower amount being refunded to you when you cancel your order.

  • How can I reclaim VAT because of export outside of the EU?

    In case of export outside the EU, you can reclaim VAT that you've paid in Czech Republic as a private customer. Conditions for this are that the invoice amount including VAT is at least € 50 and that the product is exported from the EU within 3 months after purchase. This is regulated by law.

    You can reclaim paid VAT as follows:

    1. Have the invoice stamped by customs.
    2. State the new foreign address with pen on the invoice. Also make sure that your bank account number is on the invoice.
    3. Send the invoice together with a copy of your passport to us via our contact form.

    We will settle the rest with customs authorities. If the application has been approved by customs, you will receive a refund of the VAT within 14 days.

  • Can I receive a 0% VAT invoice as a business customer from the European Union?

    As a business customer from the European Union, you can reclaim VAT paid in Czech Republic. You will receive a VAT-free invoice which will contain amounts excluding VAT. You have the following options to choose from:

    1. The VAT is settled after payment
      You place your order and pay the amount including VAT. Your order will be shipped immediately. Following the order, send us your order number, the VAT identification number, and the request for a 0% VAT invoice via our contact form. This invoice will be sent to you within 5 business days, after which the amount paid will be refunded to your account within one week.
    2. The VAT is settled before payment
      You place your order but don't pay for it yet. Following the order, send us your order number, the VAT identification number, and the request for a 0% VAT invoice via our contact form. You will receive a link to pay the due amount excluding VAT within 2 business days. As soon as the amount has been paid, we will ship your order and you'll receive a 0% VAT invoice within 5 business days.

    In short, you can choose to either pay the VAT amount so you'll receive the order sooner or wait for the VAT-free invoice.